• Inside Sales Representative

    Posted Date 2 weeks ago(6/6/2018 6:31 AM)
    Job ID
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  • Overview

    MI Gratz Operations Support Center, Gratz, PA


    MIWD is currently recruiting for an Inside Sales Representative position for the Operations Support Center in Gratz, PA. We are looking for an individual with excellent communication skills (verbal and written), the ability to multi-task in a fast paced environment, and the desire to provide a high level of customer service to all contacts


    Responsible to work directly with customers from assigned accounts to provide information and take orders to meet customer’s needs.


    • Answers telephone, responds correctly to customer questions, and processes orders in a timely manner.
    • Serves as liaison between internal and external customers (including sales, plant management & engineering) as needed to resolve any issues related to orders.
    • Expedites the processing of special orders to satisfy customer deadlines.
    • Collects and distributes new information about updated products, markets, procedures and/or management processes.
    • Remain flexible, open and positive when faced with challenging needs and customer demands.
    • Performs clerical work including any additional administrative duties as assigned.


    • Minimum H.S. diploma or equivalent
    • Excellent telephone and listening skills.
    • Excellent verbal and written communication skills
    • Ability to handle multi-line telephone system.
    • 2-3 years previous experience in customer service preferred.
    • Must be detail oriented.
    • Proficient in MS word and excel.


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